Refund policy

Defective Item Policy

Please ensure that the cup is opened and inspected within 48 hrs to ensure it is in perfect condition for use! As these are custom tumblers I want to ensure customer satisfaction. If your item arrives damaged or defective, please contact me within 48 hours with photo or video proof of the issue.

Once confirmed

• I will provide either a replacement or store credit/refund, depending on your preference.

• In some cases, the defective item must be returned or disposed of before the replacement/refund is issued.

• Items that are still usable but have minor imperfections may qualify for partial refunds or discounts, not full refunds.

Thank you for supporting my small business💕✨